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| Excellence in Retail Financial Services |
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Best Retail Bank in Nigeria |
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Best Retail Bank in Ghana |
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Most Improved Bank in Africa |
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Product of the Year |
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Best Auto Loan Product of the Year |
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Best Business Model Execution |
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Credit Card Product of the Year |
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Consumer Finance Product of the Year |
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Best Customer Relationship Management |
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Microfinance Product of the Year |
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Mobile Payment Product of the Year |
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Remittance Product of the Year |
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Retail Risk Management Initiative |
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SME Bank of the Year |
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Social Media Initiative |
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Wealth Management of the Year |
