Every year, The Asian Banker recognises achievements in the key business and operational areas of the banking industry. The purpose of these awards is to recognise annual achievements and winners in the competition for market share, product and operational excellence. The Transaction Banking Awards evaluate bank's achievements in cash management, payments, and trade finance. The winners for these awards are determined through a combination of surveys, interviews and field research by The Asian Banker's research staff. The findings of the research are published in a neutral manner, with a scorecard outlining how the different domestic and global players feature in them.

The Goals of this Programme
These awards are designed with the following goals:

  1. To track the changing competitive landscape in the industry, by identifying winners and losers
  2. To identify the critical success factors required for success in the different businesses tracked in this programme
  3. To develop a repository of benchmarks and best practices that industry players as a whole can use and improve upon
  4. The Cash, Payments and Trade services are considered as Transaction Banking Awards, using mostly the same criteria set. In any one year, we may or may not make an award for Transaction Bank of the Year, based on the submissions made under one or several of the three areas listed below.
1. The International Transaction Banking Awards, Middle East and Africa
The criteria below are for the following awards:
  • The Best International Transaction Bank
  • The Best International Cash Management Bank
  • The Best International Trade Finance Bank
The awards stated above are based on:
  1. A survey of domestic banks in all of the different countries in the region on their opinion of foreign and international partner banks, corroborated by interviews
  2. Changes in market share of the different competitors in the respective markets or key business lines
  3. The size and strategic importance of the transaction business as a percentage of the bank's corporate and FI business
  4. Demonstration of the contribution of the business to total income
  5. Demonstration of the growing annuity value of the business by being able to demonstrate business or a customer base that is core and recurrent
  6. The ability to describe the benefits of processing efficiencies and cost management that are passed on to their clients
  7. The range and unique features of fee-based products and services that are not dependent on credit as the primary relationship and the value they provide to their clients
  8. The key achievements in the year under review
2. The Domestic Transaction Banking Awards, Middle East and Africa
The criteria below are for the following awards:
  • The Best Transaction Bank, By Region
  • The Best Cash Management Bank, By Country
  • The Best Trade Finance Bank, By Country
The primary assessment for the above awards are for the trade finance and/or cash management awards as the case may be. The Best Transaction Bank may be given to the bank that excels in the full range of transaction banking services for that country, and may or may not be given in any year, depending on the nature of the competition and whether the different types of transaction banking services are dominated by different players.

The awards stated above are assessed based on:
  1. A survey of international banks and selected corporates in each of the different countries in the region on the transaction banks they work with in the country, corroborated by interviews.
  2. Changes in market share of the different competitors in the respective markets or key business lines
  3. The size and strategic importance of the transaction business as a percentage of the bank’s corporate and FI business
  4. Demonstration of the contribution of the business to total income
  5. Demonstration of the growing annuity value of the business by being able to demonstrate business or a customer base that is core and recurrent
  6. The ability to describe the benefits of processing efficiencies and cost management that are passed on to their clients
  7. The range and unique features of fee-based products and services that are not dependent on credit as the primary relationship and the value they provide to their clients
  8. The key achievements of the bank in the year under review
3. Payments and Currency Clearing Awards, Middle East and Africa
  • Best Global (Multi-Currency) Clearing Bank
  • Best US Dollar (USD) Clearing Bank
  • Best Euro (EUR) Clearing Bank
The Best Global Clearing Bank award was introduced in 2015 to recognise the growing development and sophistication of multi-currency and cross-currency clearing capability of banks. Winning banks must ranked in the top 3 for clearing volume (as recorded by national/regional clearing/payment system) for at least 2 major currencies (including the USD plus one other) as well as meet the assessment criteria of single currency clearing awards below:
  1. A survey of domestic and international banks as well as leading corporates on their preferred counterparty banks to settle transactions for the currencies stated.
  2. The total volume, the average per ticket size of transactions, the number of countries of origin or destination for payments to determine market share.
  3. The level of services inherent in the product including intraday liquidity, intraday clearing, the role of credit, fees charged and other values to the client.
  4. The backend products and services that support the clearing activity, such as the level of automation and “anytime, anywhere” capabilities and provides client institutions with a value that they benefit from.
  5. KYC and other regulatory support services provided to ensure full compliance to domestic and international laws
  6. Are domestic banks in the markets they serve able to downstream and white label these capabilities for their own domestic clients?
This award takes into account changes in market share of the different competitors in the region, the range and unique features of products and services provided and the key achievements in the year under review.

4. The Counterparty Bank Awards
  • The Best Counterparty Bank in Middle East
  • The Best Counterparty Bank in Africa
  • The Best Counterparty Bank by Country
This award was instituted to give banks from outside the region an idea of the banks they should be considering as their Counterparty bank for the region and for each country in which they wish to be represented.

The criteria for leading counterparty bank are as follows:
  1. A strong and stable balance sheet as assessed under The Asian Banker 500 Strongest Banks by Balance Sheet ranking, which is based on a well developed and tested scorecard
  2. Augmented by good international ratings by local or peer standards
  3. Brand value in the market in which the bank operates (we use market share of local deposits as a proxy for domestic brand value)
  4. Number of counterparty mandates secured in the year under review
  5. Number and quality of transaction banking products and services (particularly trade, securities processing and FX) that are able to support counterparty relationships
  6. Case studies of working counterparty agreements where the bank provides services to its partner bank
5. The Best Transaction Banking Product in Middle East and Africa

As more and more banks move towards a product-centered approach to compete on their transaction banking business, we are now able to look more closely at individual products and the difference these are able to make to winning marketshare and delivering value to clients. In recent years, there has been a focus on mobile phone apps as the platform for delivering transaction banking products. We believe this is a temporary phase that will evolve into more substantial areas.

As part of our assessment process, we find that we need to distinguish between products and services first before recognising the salient aspects of the products themselves. As such the criteria are:
  1. A discernible product distinguished by a name, and supported by a set of functionalities that customers are able to use. A platform is useful (as in an app) but not a requirement. A good product might well be platform independent.
  2. A strong set of core functionalities with data on volume and frequency of usage by customers
  3. Stated process and cost benefits in delivering service to customers.
  4. A strong level of ubiquity which enables a customer to use the product “anytime anywhere”
  5. A review of the organisation of the bank itself – that it is organised around the ability to support the product – with clear support staff, sales staff with personal KPIs to ensure the success of the product
  6. Demonstrable testimonies and case studies of “solving actual business problems for clients” - clients actually benefiting from the product
6. The Most Improved Transaction Bank in Middle East and Africa

This award recognizes the transaction bank that has significantly improved its operations and made a successful transformation into a strong transaction banking franchise in the year under review.

The awards stated above are assessed based on:
  1. A survey of international banks and selected corporates in each of the different countries in the region on the transaction banks they work with in the country, corroborated by interviews
  2. Changes in market share of the different competitors in the respective markets or key business lines
  3. The size and strategic importance of the transaction business as a percentage of the bank's corporate and FI business
  4. Demonstration of the contribution of the business to total income
  5. Demonstration of the growing annuity value of the business by being able to demonstrate business or a customer base that is core and recurrent
  6. The ability to describe the benefits of processing efficiencies and cost management that are passed on to their clients
  7. The range and unique features of fee-based products and services that are not dependent on credit as the primary relationship and the value they provide to their clients
  8. The key achievements of the bank in the year under review
7. Transaction Banker of the Year

As we grow our coverage to include the Middle East and Africa, we track the development of individuals who are making a difference to each of these different markets.
  • Transaction Banker of the Year, Asia Pacific
  • Transaction Banker of the Year, Middle East
  • Transaction Banker of the Year, Africa
The industry is made of a long list of individuals who demonstrate considerable skill and perseverance. As such, making the choice of one individual for this personal awards is very difficult indeed. The overall purpose of this award is to set high standards in personal conduct and professional standards. The award is given to individuals who stand out heads and shoulders amongst their peers based on the following criteria

  • A distinguished career in the financial services industry in general that should span a sufficient amount of time to demonstrate the acquisition of sufficient experience and expertise in the industry and the ability to build or run a sustainable and profitable business. This can be in a bank or non-bank, as many new players are emerging to make a difference in the industry
  • Record of having led successful institutions, supported by robust performance of the businesses he or she has or is managing, that is already well regarded by peers in the industry. This can be evaluated by the value of franchise, its performance track record and its leadership position in the marketplace. Small institutions will qualify as much as large institutions if they are known for their innovation and tactical advantages in the marketplace
  • Vision, verve and fortitude. We look for specific and inspiring stories of achievements during periods of transformation or difficulty, and the long term outcome of the decisions the candidate made in those times. The candidates work should have a significant impact on the institutions he has worked in
  • An impact that stands over and above those being achieved by his or her peers across the region, in a manner that can stand as a benchmark to the rest of the industry. Here we look at the sum total of his or her career achievements, and come to conclusion that it stands well above that of their peers, who are also high achievers themselves. This criteria brings into focus leaders who may be from banks but also from non-bank players that are pushing the frontiers of the industry to new levels, either in expansion of the institution itself, or new products or customers that are made possible because of innovation, or new values that shaped the industry as a whole

 

Important Links:
Retail Banking Working Group
Bank Technology Monitor
The Transaction Banking Working Group
   


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