Sunday, 30 June 2024

Belief Statement

The Asian Banker China Private Banking and Wealth Management Awards programme seeks to evaluate and recognise outstanding performance and best practices in the private banking and wealth management industry in the country. We seek to benchmark the best institutions, comprising banks and non-banks, that serve the high-net-worth and ultra high-net-worth individual segments in China.

A good private wealth institution is one that is able to look after the customer's family and business interests through their entire life and social cycles through integrity, exceptional service, an understanding of the customer's needs through segmentation and other analytics, superior and timely product innovation resulting in the preservation and expansion of the customer's wealth in their lifetime.

We believe that the best private wealth institution is one that is able to enable its high net worth customers achieve their financial and lifestyle needs by meeting their risk profile and investment objectives, as demonstrated by a strong wallet share of the assets and liabilities of the customer and his family.

Dimension Weight Criteria
Value of Franchise 10%
  • Market share and growth in AUM
  • Number/growth in private banking customers
  • Number/growth rate in private bank center/branch
  • Number, breadth and depth of co-brand products and services that are exclusive to private bank customers
Financial Performance 20%
  • Revenues, Operating profit and growth
  • Return on assets
  • Portion of income which is recurring
  • Composition of invested assets
Products and Services 30%
  • Tailored products and services
  • Key features and functionality of products
  • Risk weighted return of the product (if applicable)
  • Product level profitability and Product AUM
  • Customer satisfaction to private banking products and services
Staff Skills 20%
  • % of professional certificates owner (CFP, CFA)
  • % of senior private banker
  • Number/growth in private wealth managers
  • Breadth and depth of expertise or skillset a relationship manager can bring to private bank customer
Technology and Efficiency 20%
  • Time to market for a complex solution involved more than two internal department or third party vendor
  • Level of system integration
  • A comprehensiveness private bank system that built in CRM and data analysis capability