| Winners of Country, Product and Special Awards
Explore the previous winners by first selecting an awards classification (regional awards, country awards, product awards, etc.). Then click the awards category (Best Retail Bank in Asia Pacific, etc.) to display the list of winners.
Best Retail Bank in Asia Pacific
The highest award for retail financial services in the Asia Pacific region. Retail players have to outperform not only national competitors, but also regional peers in the overall scorecard
Best Retail Bank in the Gulf region
The highest award for retail financial services in the Middle East, which currently comprises six countries - Saudi Arabia, UAE, Kuwait, Qatar and Bahrain and Oman. Retail players have to outperform not only national competitors, but also regional peers.
Best Retail Bank in Central Asia
The highest award for retail financial services in Central Asia. Retail players have to outperform not only national competitors, but also regional peers.
Best Retail Bank in Africa
Best Digital Bank
Best Retail Bank in China
The highest award for retail financial services in China. China has been treated as a region on its own since 2005. Retail players have to outperform all peers in the country.
Best Regional Retail Business in the Asia Pacific
Awards the best institution that has a retail presence in more than three Asia Pacific countries.
Best Non Bank Consumer Finance Business in Asia Pacific
Best Non Bank Consumer Finance Business in Middle East
Most Admired Bank outside the Asia Pacific and Middle East
The winner was chosen based on the response among winning retail banking peers in the Asia Pacific, Central Asia and Gulf region, beating a select list of players from the U.S., Europe and South America
Best Improved Retail Bank in Asia Pacific, Central Asia, Africa and the Middle East
Acknowledges the best improved franchise that has made a successful transformation into a full-fledged retail banking franchise
Australia
Bangladesh
Brunei
China
Hong Kong
India
Indonesia
Japan
Korea
Malaysia
New Zealand
Pakistan
Philippines
Singapore
Sri Lanka
Taiwan
Thailand
Vietnam
Bahrain
Jordan
Kuwait
Lebanon
Oman
United Arab Emirates
Qatar
Saudi Arabia
Egypt
Republic of Kazakhstan
Kyrgyz Republic
Kenya
Ghana
Nigeria
South Africa
Tanzania
Zambia
Deposit Product of the Year
Best Payments Product
Consumer Finance Product of the Year
Best Consumer Risk Management Initiative
Best Customer Relationship Management
Best Retail Islamic Financing Product
Best Credit Card Management Award
Best Direct Bank
Internet Banking Product of the Year
Best Mobile Payments Product of the Year
Branch of the Year
Auto-loan Product of the Year
Mortgage and Home Loans Product of the Year
Micro Finance Product of the Year
Best Network Integration
Best Bancassurance Award
Wealth Management of the Year
SME Bank of the Year
Remittance Product of the Year
Best Retail Risk Management Award
Best Mobile Banking Application of the Year
Best Social Media Initiative
Best Wealth Management in China
Best Mortgages and Home Loans in China
Best Internet Banking in China
Best Cards and Retail Payments in China
Best Channel and Distribution in China
Best Customer Relationship Management in China
Best Retail Banking Brand in China
Best Improved Retail Bank in Middle East
Best Deposit Product in Middle East
Best Credit Card Product in Middle East
Best Internet Banking Initiative in Middle East
Best Mobile Banking Application in Middle East
Best Mobile Banking Initiative in the Middle East
Best SME Bank in the Middle East
Best Retail Banking Branch Innovation in Middle East
Best Automobile Lending Product in Middle East
Best Mortgage Business in Middle East
Best Wealth Management Business in Middle East
Best Customer Relationship Management Initiative in Middle East
Best Brand Retail Building Initiative in Middle East
Best Social Media Engagement in Middle East
Best Wealth Management Product in the Middle East
Best Mortgage and Home Loans in the Middle East
Best Microfinance Business in the Middle East
Best Payment Product in the Middle East
Best Remittance Product in the Middle East
Best Consumer Finance Product in the Middle East
Best Retail Risk Management in the Middle East
Best Mobile Payment Product of the Year in the Middle East
Best Branch of the Year in the Middle East
Best Non-Bank Consumer Finance Business in the Middle East
Best Deposit Product in Africa
Best Improved Retail Bank in Africa
Best Remittance Product in Africa
Best Mortgage and Home Loans Product in Africa
Brand Retail Building Initiative in Africa
Best Customer Relationship Management in Africa
Best Credit Card Business in Africa
Best Retail Banking Branch Innovation in Africa
Best SME Business in Africa
Best Digital Bank in Africa
Best Customer Relationship Management Award
Brand Initiative of the Year
Best Distribution Network Integration
Best Social Media Project
Best Employee Engagement
Best Retail Banking Brand Initiative
Best Business Model
Best Data & Analytics Initiative
Global Best Practice Winners
Retail Banker of the Year
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