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International/Regional Awards
Best Retail Bank in Asia Pacific Standard Chartered Bank (Hong Kong)
Award received by Mary Huen, Country Head, Consumer Banking, Standard Chartered Bank, Hong Kong.
Best Regional Retail Business in Asia Standard Chartered Bank
Award received by Basker Rangachari, Chief Marketing Officer, Consumer Banking HK & NEA, Standard Chartered Bank, Hong Kong
Best Retail Bank in Africa Absa Bank (South Africa)
Award received by Arrie Rautenbach, Head Retail Markets, ABSA Retail & Business Banking, ABSA Bank.
Best Retail Bank in Central Asia Demir Bank (Krgystan)
Award received by Lutfullah Sevki Sarilas, General Manager, Demir Bank
Best Retail Bank in China China Merchants Bank
Best Retail Bank in the Gulf region Abu Dhabi Commercial Bank (United Arab Emirates)
Award received by Arup Mmukhopadhyay, Head of Consumer Banking , Abu Dhabi Commercial Bank
Best Improved Bank in Asia Pacific, Central Asia,
Africa & Gulf Region Panin Bank
Best Retail Banker of the Year Award
Award received by
Teresita T. Sy, Chairperson, BDO (Philippines)
Global Best Practice Winners
Best Customer Relationship Management Banco Sabadell (Spain)
Award received by Joan Salafranca, Singapore Representative Office, Chief Representative Banco Sabadell
Best Retail Banks in 2012 by Country
Bahrain National Bank of Bahrain
Award received by Abdul Aziz Al Ahmed, General Manager, Domestic Banking Group, National Bank of Bahrain.
Kuwait Gulf Bank
Award received by (form left to right)
Mark Magnacca, Chief Marketing Officer Gulf Bank, Aly Shalaby, General Manager, Consumer Banking Group, Gulf Bank and Khaled Al-Mutawa, General Manager, International And Investments, Gulf Bank.
Oman National Bank of Oman
Award received by
(from left to right) Harshdeep Singh Munjal, General Manager, Retail & Private Banking
and Moosa Masoud Al Jadidi, Head-Wealth Management & Private Banking.
Nigeria First Bank if Nigeria
Award received by Shubo Francis Olugbenga, Executive Vice President, Retail Banking South, First Bank of Nigeria.
Egypt National Bank of Egypt
Award received by Hazem H.Hegazy, Retail & Branches, Group Head, National Bank of Egypt.
Excellence in Products and Process Awards
Awards presented by Mr Varun Sabhlok.
Best Deposit Business HSBC (Australia)
Award received by
Harmander Mahal, Head of Weath Management & Consumer Assets, Retail Banking & Wealth Management, HSBC, Singapore
Best Credit Card Management Absa Bank (South Africa)
Award received by Arrie Rautenbach, Head Retail Markets, ABSA Retail & Business Banking, ABSA Bank.
Best Direct Bank Rakuten Bank (Japan)
Award received by Shunichi Nagata, President & CEO, Rakuten Bank
Best Mobile Phone Banking Initiative Commonwealth Bank of Australia
Award received by Greg Williams, Countrt Head, Singapore, Commonwealth Bank of Australia.
Best Consumer Finance Business Adira Finance (Indonesia)
Award received by Sylyanus Gani Kukuh Mengrofa, General Manager, Adira Finance.
Best Mortgage Business Bank Negara Indonesia
Award received by Indrastomo Nugroho, Vice President – Consumer & Retail Lending, Bank Negara Indonesia.
Best SME Banking OCBC Bank (Singapore)
Award received by Linus Goh, Global Head, Enterprise Banking & Financial Institutions, OCBC Bank
Best Wealth Management HSBC (Hong Kong)
Award received by Harmander Mahal, Head of Weath Management & Consumer Assets, Retail Banking & Wealth Management, HSBC (Singapore)
Best Bancassurance HDFC Bank (India)
Award received by Aditya Puri, Managing Director, HDFC Bank
Best Risk Management HDFC Bank (India)
Award received by Aditya Puri, Managing Director, HDFC Bank
Best Customer Relationship Management CITIC Bank (China)
Best Social Media Engagement CIMB (Malaysia)
Award received by Tay Shan Li, Director, Internal Communications & Internet Strategies, Group Marketing & Communications, CIMB (Malaysia)
Best Network Integration Citibank (India)
Award received by Dhanesh Kumar, Asia Region Head – Non Brach Saves & Distribution, Citibank (India)
Best Retail Banking Brand Citibank (Taiwan)
Award received by Francesco Lagutaine, Regional Head, Marketing & Customer Experience
Best Employee Engagement Standard Chartered Bank (Hong Kong)
Award received by Dominic Chan, Head of Strategy & Business Planning, Consumer Banking, Standard Chartered Bank, Hong Kong
Best Business Model Adira Finance (Indonesia)
Award received by Sylyanus Gani Kukuh Mengrofa, General Manager, Adira Finance.